The NORDUnet Team
A number of dedicated teams put all their efforts together to pursue the daily tasks and hence the vision of NORDUnet. Click the individual links to learn more about each of them.
- Developement and Projects
- Network Planning & Engineering (NPE)
- Service Development
- Finance, HR & Admin.
- Management Team
Development and Projects is NORDUnet’s software and project management expert unit. We provide brain and manpower to projects run by our colleagues.
Our goal is to deliver top quality software by combining innovative thinking, coordinated use of the manpower and information exchange between colleagues working on software development. We handle development and maintenance of software and software services as well as integration between different software systems.
The department is a distributed entity with people located in Aalborg, Copenhagen and Stockholm. We are a team of highly skilled professionals aiming to break new land while contributing to a solid day-to-day operation.
Within project management our objective is to ensure superior quality in planning, organising and controlling of resources, procedures and protocols. We function as project lead in EU funded projects, and we use our knowledge to provide project management expertise to all NORDUnet projects (not restricted to software projects), internally as well as externally.
Network Planning & Engineering is responsible for what NORDUnet is basically all about: the core backbone equipment and infrastructure including IP, fibre and DWDM.
We design and implement our networks all the way from idea to delivery to our colleagues in the Network Operations Centre (NOC), and handle 3rd level trouble shooting. We also have responsibility for NORDUnet’s state-of-the-art video conferencing systems and general IT security. We deliver top class network solutions characterised by innovative design and second-to-none stability.
Service Development is the team responsible for the NORDUnet services and service portfolio. We develop and deliver the smartest, most relevant and requested services to our owners and clients.
Our main responsibilities are to coordinate and consolidate requirements for both new and exciting services, as well as to manage roll-out of new services, and deployment of new software release for existing services. One of our main focus areas is within media and collaboration services. We operate a series of services including state-of-the-art conference and live streaming. We see ourselves as customer focused technology experts who turn ideas and request into smart solutions at the absolute forefront of new technology.
Based in Stockholm our operations team focuses on two primary areas of responsibility: Network Operations and 24/7 Operations. As such, we balance here-and-now problem solving and long-term development.
Our 24/7 services ensure fast and competent operation and problem solving. We monitor our routed and optical network & services and handle inquiries related to procedural and documented incidents. We also administer and maintain DNS Services Deliver and deliver Unix & Microsoft support.
The operations environment is populated by a team of dedicated and skilled IT-profiles who deliver surveillance, troubleshooting and problem resolution of our IP and optical transmission. They also participate in development of new services and applications.
How to report problems & contact
End-users should contact their own organisation's IT support first and they in turn should contact their own respective NOCs for error reports. NUNOC (Nordic University Network Operations Center)
NORDUnet public trouble tickets
NORDUnet publishes also the Open trouble tickets. Please consult the list of trouble tickets before reporting problems to see whether the problem has already been identified and handled.
The email address of the NORDUnet Network Operations Centre is firstname.lastname@example.org. NORDUnet has an 24x7 on-call NOC support and the phone number and email for the 247 Service has been published to the authorized persons. When reporting possible problems to email@example.com, please make sure that it is something that should be dealt with on the NORDUnet level.
Finance HR and Administration is NORDUnet’s organisational backbone. Based in Copenhagen we handle all financial, administrative and employee related matters.
We carry out accounting, reporting, payments, tax issues and audits. We are also responsible for contracts and legal issues, salaries and travel expenses. Within HR we focus on building the right competencies and capabilities in the company. How can we attract the best people? How can we develop the existing employees? How can we support knowledge sharing and team spirit? These are the questions we ask ourselves within our team where specialist skills and a good consideration for colleagues go hand in hand.
- René Buch, CEO
- Ulf Tonelid - Chief Finance & Admin Officer
- Lars Fischer, CTO
- Jerry Sobieski - Director International Research Initiatives
- Jørgen Qvist, Chief Network Operating Officer
- Josva Kleist, Chief Development Officer
- Erik-Jan Bos - Consultant External Projects
- Susanne Banck, HR Manager
René Buch joined NORDUnet in 2005 and has since evolved an all ready capable network organization to a service oriented eInfrastructure company that serves Scientists, Students and Staff at universities and educational institutions in the Nordics countries. René Buch heads the evolution of the NORDUnet Network into a Dark fibre based versatile infrastructure that enables a range of services for the Nordic and Global user communities.
In addition to the NORDUnet Network René Buch has added the capabilities of NUNOC, the Nordic University Network and Infrastructure Operations Centre to the NORDUnet portfolio of services alongside heading the Nordic Data Grid Facility (www.ndgf.org) that support the Nordic Grid community with highly capable production environment. René Buch represents the Nordic Countries in the GEANT3+ Policy Committee, is a member of the Global NREN CEO forum and has also been a member of The Nordic Council of Ministers eScience Workgroup.
René Buch came to NORDUnet from MCI (Now Verizon Business) where he served as Managing Director and board member for MCI in Denmark and Norway and as the company representative with the Telecommunications Industry association in Denmark.Prior to this René Buch has significant international experience within Design, Installation & Maintenance of high availability computer and communications systems for a number of large international companies. Adding to this René has substantial experience within IT Education and Training and a broad operating systems background within UNIX & Windows OS.
René Buch holds a B.Sc. degree in computer engineering from Odense University College of Engineering which has been supplemented with management courses from several acknowledged Management Schools.
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Ulf joined NORDUnet October 2012 from a position as CFO at S-Solar AB and has among other positions also served as VP Business Control at NASDAQ OMX and as Nordic Finance Director at MCI (Now Verizon Business).
Lars Fischer is responsible for
- Driving development initiatives and projects
- NORDUnet participation in European projects and initiatives, such as GN3, GN3+, MANTYCHORE, and NEXPReS
- Relationships with European NRENs and the European networking community
- Coordinating Nordic e-Infrastructure initiatives in collaboration with Nordic partners
- Working with Nordic advanced users of e-Infrastructure
- GRID and high performance computing
Lars Fischer has been at NORDUnet since 2004. Before joining NORDUnet he spent 10 years in the Internet & Telecoms industry as technical director at Tele2 and COLT Telecom. Previous to this, Lars did research in programming systems and collaborative computing environments. While in research, Lars helped establish network infrastructure at Danish academic institutions and establish early research and education networks. Lars has worked with advanced networking and computing systems as a programmer, systems administrator, researcher, and manager for the past 25 years.
Lars Ficher is engaged in international collaborations such as GÉANT, TERENA, GLIF, LHCOPN, LHCONE, Lars is co-chair of the GLIF Tech working group, has served for many years on the NORDUnet conference program committee, and is past chair of the TERENA Networking Conference program committee.
Erik-Jan Bos has been active in the Research and Education Networking
community, since his graduation from Delft University of Technology as
an Electrical Engineer in 1987. He worked for the Dutch NREN SURFnet,
until early 2011, when he left his position as CTO.
Since 2011, Erik-Jan has been a member of the International Research
Initiatives Team at NORDUnet. One of his projects is heading the
Advanced North Atlantic (ANA) collaboration that led to the world's
first intercontinental 100 Gbit/s connection for R&E. Erik-Jan is also a
co-secretary of the Global R&E Network CEO Forum.
Jerry is responsible for:
- Being the main driving force in expanding the International Research Collaboration between the Nordic Countries and global key Research Initiatives and evangelizing the achievements of the Nordic NREN Community and the benefit of working with NORDIC Scientists.
- Working with global partners facilitating potential projects, contacts and research initiatives to the Nordic NREN community within:shops and cooperation within:
- Global Network integration and Network Provisioning Research
- High Energy Physics
- Environmental Research
Jerry Sobieski joined NORDUnet from a position as Director of Research Initiatives for the Mid-Atlantic Crossroads (MAX), a consortium of almost 50 research and higher education institutions in the Washington, DC region. He was responsible for developing strategic and multi-institutional network research programs that address the needs of the next generation of globally distributed "e-science" applications.
Jerry headed up the NSF DRAGON Project, an experimental optical testbed in the Washington DC metro area developing GMPLS based dynamic hybrid service architectures. Besides his work on DRAGON, Jerry also headed up the Testbed Support Center for the Internet2 Hybrid Optical/Packet Infrastructure (HOPI) - a US national research effort funded by the Internet2 organization exploring next generation internet architectures. His team also supported the Global Information Grid Experimental Facility (GIG-EF) - a DoD funded advanced technology testbed also in Washington DC. Jery Sobieski served on the Internet2 Technical Advisory Committee for the Abilene network, and the Design Team for HOPI.
Jørgen Qvist is responsible for the NUNOC.
The NUNOC organisation consist of two teams:
- Operations (NOC)
NUNOC is the 24x7 Operations organisation established by NORDUnet to operate and support Optical and IP network infrastructure for the NORDIC Research & Educational network(s).
NUNOC is currently operating and supporting the NORDUnet fibre, optical and IP networks as well as the national Swedish Research & Educational network (SUNET), and is also available for all NORDIC Research and Educational organisations with a 24x7 technical operations and support requirement.
The NUNOC Network Operations Centre is located at Tulegatan 11 in Stockholm, with a combined office and state of the art hosting facility. The Network Operations Centre is supported by pan Nordic technology expert teams covering all aspects of IP and Optical networking.
Jørgen Qvist joined NORDUnet in August 2008. Before he joined NORDUnet, Jørgen had is initial Telecommunications experience at TDC; he has spent +15 years in the Internet, Telecoms & IT industry, holding a variety of technical and managing positions at companies such as General Electric Information Services, MCI Worldcom and Butlernetworks.
Jørgen holds an EBA (Engineering Bus. Admin.) in Personal Communication and Presentation Techniques from the Copenhagen College of Engineering, as well as Merconom, in Information Technology from Copenhagen Business School.
Josva Kleist is coordinating the design and implementation of NORDUnet development projects, internally and externally This includes NORDUnet activities within GN3.
Josva joined NORDUnet in 2006 and worked as NDGF Software Coordinator until the end of 2010 and was one of the main drivers behind the Nordic distributed WLCG Tier-1. He came to NORDUnet from Aalborg University where he held a position as associate professor in computer science. Josva Kleist's research career has been focused on issues related to networks and distributed systems.
Josva holds a Ph.D. and M.Sc. in Computer Science from Aalborg University.