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Router Unreachable (Ashburn)

Ticket type:
Unscheduled

Scope:
Hardware

Status:
Closed

Description:
The core router in Ashburn, New York is currently unreachable.
Impact:
The following services are affected:
NU-S000257 – US-ASH Amazon (AS16509)
NU-S000341 – US-ASH TSIC
NU-S000183 – Private Interconnect, US-ASH Internet2 CPS
NU-S000853 – Internet2 send Internet2 customer routes to NORDUNet NORDUNet sends peer routes
NU-S000346 – ash-chi-2
NU-S000817 – — AWS PNI Ashburn. —-
NU-S000163 – Internet Exchange, US-ASH Equinix Ashburn Exchange
NU-S000351 – man-ash-2
NU-S000350 – hex-ash-2 Geant Open – WIX via ANA fiber provider TATA
NU-S000387 – ESnet PNI over WiX
NU-S000383 – uk-hex – us-ash backup via ESnet last resort only
NU-S000193 – WIX, US-ASH WIX
NU-S000388 – ESnet PNI for LHCone over WiX

Reduced redundancy for the NORDUnet backbone.
Impact:
A power failure in providers rack in Ashburn caused loss of connectivity to router in Ashburn. The outage on multiple services were further extended by a communications error in providers optical system which was later resolved. All services were restored.